Brand Building

A brand is the perception of value in the mind of your customer. A clear brand focus can shape how your customers think and what your company can do.

We help you shape perception and express value.

Brand Strategy

Time to get serious about your brand.

Brand Identity

Be who you and your customers need you to be.

Marketing Programs

Breakthrough messages, tactics, and experiences.

Brand Standards

Brand program inspiration and guidance.

User Research

Insights about users, markets, customers, partners, and employees.

Employer Branding

Attract and retain talent with a meaningful brand.

What do customers really think?

Connect with your customers more deeply.
The world’s most successful brands connect with how people think about themselves – brands are an expression of their own identity. Brands can inspire how people think about themselves, which group they belong to, and how they make decisions.

Create a better narrative.

Own your story.
Brand meaning is a key question involving positioning – making strategic choices about audiences and promises. Brand identity is about perception, what people think, and what you might want them to think. Future-proof brands reflect the values of the people they serve beyond today's products and services.

Change is inevitable.

Manage your evolution.

Some markets rely on a sense of stability and consistency. Others thrive on change. You might not expect a law firm or bank to change on a whim, but media companies or other organizations more closely tied to pop culture expect change. In the race for brand differentiation, however, the rules are loosening. Next-generation law firms are embracing the new, and bank brands once built on stability are eager to redefine themselves.

Brand Identity Essentials

Our book is available in six languages and is in its second edition.

“A model for clarity in a field that rarely has any.”

– Ralph Caplan

Introduction | 100 Principles for Building Brands
Download Brand Framework | Brand Audit Template | Course Curriculum